As Business Support Manager, Vanessa oversees a wide range of responsibilities, ensuring the efficient operation of the office and the smooth running of business activities across the organisation.

Since joining the company as part of the start-up team in 2002, Vanessa has grown with the business to become an essential member of the operational management team. Her deep understanding of our operations and commitment to excellence have made her a key driver of our ongoing success.

Vanessa has led numerous business improvement initiatives that have enhanced efficiency and strengthened our ability to deliver exceptional service. Her dedication to continuous improvement is reflected in the many processes and systems she has helped refine over the years.

Vanessa plays a key role in supporting the company’s financial performance through the preparation of monthly management accounts and budget planning, her strong time management and organisational skills are demonstrated daily as she leads her team to meet the evolving demands of a fast-growing business.